Partner policies
Seller Partner Legal & Policies
Last updated: September 2026 (draft)
These draft terms cover how brands and retailers use Vybekart as seller partners to host livestreams, list products, and fulfil orders. Final partner agreements will replace this placeholder content.
1. Partnership acceptance
By completing seller onboarding or going live on Vybekart, you agree to these Seller Partner Terms, platform guidelines, and related policies.
Vybekart may update partner requirements for compliance, payments, or safety. Continued use after notice constitutes acceptance of material updates.
2. Eligibility & store information
Seller partners must provide accurate business, tax, bank, and store details. You represent that you are authorized to sell the products you list.
Vybekart may verify documents and pause payouts or livestream access if information is incomplete or appears inaccurate.
- Keep GST / tax details current where required.
- Ensure product images, titles, and variants match what you ship.
- Do not list prohibited, counterfeit, or unsafe goods.
3. Livestreams & content
You are responsible for your on-camera content, claims about products, and chat moderation during live sessions.
Recordings may be archived for replay according to retention settings. Do not stream content that violates law, IP rights, or community guidelines.
4. Orders, fulfilment & fees
When a shopper completes checkout for your catalog, you must fulfil within the committed timeline and quality standard.
Platform commissions, logistics fees, and settlement schedules are described in your partner commercial terms (placeholder). Payouts may be withheld for disputes, chargebacks, or policy breaches.
5. Returns, replacements & disputes
Handle eligible returns and replacements in line with the policy shown to shoppers. Escalations may be mediated by Vybekart support.
6. Data & confidentiality
Shopper data shared for fulfilment must only be used to process that order. Do not sell or misuse buyer contact information.
Dummy placeholder: a full Data Processing / Privacy addendum will follow.
7. Suspension & termination
Vybekart may suspend livestream or seller access for fraud risk, policy violations, or legal requests. You may request offboarding through support; outstanding orders must still be completed or refunded as applicable.
8. Contact
Partner support: support@vybekart.co.in. Company entity details are on the Company & legal information page.
This page is a temporary draft for product wiring. It is not a signed partner agreement and will be replaced with counsel-approved text.